Our policy on privacy and the use of your personal data is simple:
The data we hold
Typically, we only hold information required to conduct typical business activities – whether that is between client and us or between other consultants and us. Usually this in the form of name, address, email address and phone numbers. There may be additional information held as required to allow invoicing.
Hayward Smart architects do not hold and would never ask for “special category data” such as health records or information relating to someone’s race, religion or sexual orientation.
How we collect it
We only collect data that people provide to us voluntarily via email or other direct contact such as a website enquiries or telephone calls. This will be re-confirmed via various mediums such as email signatures, appointment letters and other formal business correspondence.
Hayward Smart architects do not buy in marketing lists or use similar third-party processes for gaining personal information.
How we use it
The data we hold is generally for maintaining communication. Whether that be ongoing between us and our clients or us and other consultants. The data is not shared without consent.
We may also use your data to personalise your experience working with us, responding better to your personal needs, as well as using it to improve our website.
How we protect it
All our data is stored within secure, password protected, hard or cloud-based servers. We have internal procedures in place to ensure our security systems are constantly updated to the latest standards. No data is stored on the website.
Your personal data and privacy are important to us. And so is making sure you know your rights:
If you wish to discuss any of the above policy, please do not hesitate to contact Hayward Smart architects at either of the below: