Privacy Policy

Our policy on privacy and the use of your personal data is simple:

We only hold the data that people provide to us
We only keep it so we can provide an agreed service
We never use third parties to either “buy in” or “sell” data
We only keep data as long is required
We keep it securely
We are transparent – if you have any queries or concerns, we are happy to talk.

The data we hold

Typically, we only hold information required to conduct typical business activities – whether that is between client and us or between other consultants and us. Usually this in the form of name, address, email address and phone numbers. There may be additional information held as required to allow invoicing.

Hayward Smart architects do not hold and would never ask for “special category data” such as health records or information relating to someone’s race, religion or sexual orientation.

How we collect it

We only collect data that people provide to us voluntarily via email or other direct contact such as a website enquiries or telephone calls. This will be re-confirmed via various mediums such as email signatures, appointment letters and other formal business correspondence.

This website uses cookies to collect data. Further information is available on this on the website.

Hayward Smart architects do not buy in marketing lists or use similar third-party processes for gaining personal information.

How we use it

The data we hold is generally for maintaining communication. Whether that be ongoing between us and our clients or us and other consultants. The data is not shared without consent.

We may also use your data to personalise your experience working with us, responding better to your personal needs, as well as using it to improve our website.

How we protect it

All our data is stored within secure, password protected, hard or cloud-based servers. We have internal procedures in place to ensure our security systems are constantly updated to the latest standards. No data is stored on the website.

Your rights

Your personal data and privacy are important to us. And so is making sure you know your rights:

Right to be informed - our privacy policy shows you how and why your personal data is being used
Right of access - you can always ask us for a copy of all the information we hold on you
Right to rectification - if you believe the information we hold is incorrect it is your right to have this changed
Right to be forgotten - you have the right to ask to have your data removed from our systems
Right to restriction - in certain circumstances you have the right to stop us processing your data
Right to portability - you have the right to ask us to transfer your data to someone else
Right to object - you have the right to object to the processing of your personal data for several reasons

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

If you wish to discuss any of the above policy, please do not hesitate to contact Hayward Smart architects at either of the below: